Have a billing question?
Call our Customer Service department at 1-800-264-4943.
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Each day we work hand-in-hand with our medical provider community. We are happy to assist you with billing issues, concerns or delays, electronic bill submissions, electronic funds transfers, working with Jopari eBill, and more.
By signing up for EFT, you can receive payment deposited directly into your bank account for any services provided to injured workers. To get started, simply download the Medical Provider Direct Deposit Authorization form and fax it to 410-494-2329, or mail it to: Chesapeake Employers Insurance, Finance Department - Vendor Maintenance (EFT), 8722 Loch Raven Blvd., Towson, MD 21286
If you would like to submit medical bills electronically to Chesapeake Employers Insurance, please contact our Customer Service department at 1-800-264-4943 and ask for the Medical Payments Customer Service Unit.
We are unable to accept handwritten forms
Please use only typewritten or computer-generated output for your invoices and correspondence.
A current W-9 form
is not on file
The W-9 form provides validation of taxpayer identification number and entity to a provider's claim submission.
Bill submitted without appropriate authorization
You should obtain an authorization number from the Pre-certification department for any service that requires prior approval.
An incorrect form was
used or submitted
Medical services must be submitted on the appropriate forms. Please do not send invoices or statements.
The Jopari eBill service gives Medical Providers the ability to submit electronic bills and attachments to Chesapeake Employers.Sign Up