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Find your next career opportunity with Chesapeake Employers’ Insurance Company.

 

Make a Difference

People. It's all about people. Family. Neighbors. Friends. Peers. Keeping people safe at work is our top priority.

When you're a part of the Chesapeake Employers family, your contributions will impact the lives of working people all across Maryland. We believe in treating people with the respect, care, and dignity they deserve. If you would like to work for an organization that strives to do the best for its customers, employees, and communities, consider joining Chesapeake Employers and growing your career with Maryland's largest writer of workers' compensation insurance.

Proudly Serving Maryland

Chesapeake Employers has been providing workers' compensation insurance to Maryland businesses since 1914.

WHAT WE OFFER

If you want to grow your skills and be a part of a caring organization that promotes work-life balance and is meeting the challenges of an evolving industry, then Chesapeake Employers is the place for you.


Health & Disability Benefits

  • Health, dental, vision, and life insurance
  • FMLA
  • Short term/Long term disability
  • Health savings account
  • AD&D

Financial Benefits

  • Competitive compensation & bonus program
  • 401k plan
  • Paid vacation and sick leave
  • Paid holidays
Wellbeing benefits description

Wellbeing Benefits

  • Flexible work schedule
  • Health & Wellness Program
  • Employee Assistance Program
Perks description

Bonus Perks

  • Employee Volunteer Program (paid 12 hours/annually)
  • Free tickets to community attractions
  • Employee appreciation events
  • Free parking

Information for Mid-Career Candidates

Information for New Career Candidates

Open Positions

Claims

POSITION SUMMARY

Independently investigate, evaluate, negotiate, settle and adjust claims in accordance with MD Workers’ Compensation Law and internal Guidelines.

DUTIES AND RESPONSIBILITIES

  • Independently investigates assigned claims, following sound claims handling techniques in accordance with company claim philosophy and standards, and in accordance with the Maryland Compensation Law.
  • With limited assistance from unit supervisor, reviews all relevant data, evaluates claims, determines coverage and compensability and negotiates within settlement authority.
  • Documents files with necessary reports, investigative notes, and other data as may be required by the Maryland Workers’ Compensation Law, the company and the unit supervisor. Keeps unit supervisor advised on status of problem claims.
  • Prepares files for hearing, develops defense of issues, identifies witnesses and makes decisions regarding appeals.
  • Attends hearings, mediations, settlement conferences, pre-trial hearings and fraud trials.
  • Provides superior service to policyholders, agents and the claims public. Complies with standards for service and prompt contact. Keeps agents and policyholders informed of claim status as appropriate. Anticipates and promptly responds to all issues and concerns.
  • Manages personal caseload effectively in accordance with claims standards.
  • Performs other duties as may be dictated by department circumstances.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s degree and 2 – 4 years claims adjusting experience or 8 years equivalent work experience including 3 years of workers compensation claims adjusting.
  • Attainment of AIC certification or comparable certification in insurance.
  • Knowledge of claims basics including administrative, procedures and processes, law, reserving, investigation, calculation of benefits, case management, fraud, subrogation, etc.
  • Must be a detail-oriented, flexible self-starter, with excellent written and verbal communication skills, capable of handling multiple tasks in a challenging environment.
  • Bilingual skills strongly preferred.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Deliver Results
  • Personal Leadership 
  • Knowledge Sharing
  • Service and Sales Excellence
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Customer Service

POSITION SUMMARY

Dedicated resource for answering customer inquiries regarding Chesapeake Employers’ workers’ compensation insurance policies, claims, products and services. Serve as Chesapeake Employers’ “front-line” to the customer and provide timely, accurate and courteous responses to their inquiries. Communicate directly with agents, policyholders, injured workers, attorneys, medical providers and other Chesapeake Employers employees.

DUTIES AND RESPONSIBILITIES

  • Demonstrate expertise in assigned skillsets.
  • Provides front line "first class" service to all internal and external customers.
  • Answers customer concerns regarding information on rates, policies, and claim status to injured workers, attorneys, agents, and medical providers.
  • Perform additional duties as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • A High School Diploma or equivalent is required.
  • 1-2 years of customer service experience required.
  • Experience in an insurance industry preferred.
  • Excellent verbal and written communication skills required.
  • Basic PC skills required.
  • Knowledge of MS Office Suite is preferred.
  • Bi-lingual preferred.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Health Services

POSITION SUMMARY

Processes medical, specialty vendor bills and reimbursements to claimants in following the the Workers’ Compensation Commission Fee Guide or Chesapeake Employers contracted pricing in accordance with established Chesapeake policies and procedures. Serves as a resource for training and assists team leads in daily operational activities.

DUTIES AND RESPONSIBILITIES

  • Performs data entry of bills submitted for processing by accurately recording the required information into the correct fields in WCIS.
  • Processes physicians bills.
  • Determines if charges are related to accepted claim through knowledge of medical diagnostic coding and review of accepted body parts. Denies unrelated bills or charges.
  • Processes bills submitted for medical treatment in accordance with established Chesapeake policies and the WC Fee Guide.
  • Reviews the claims notepad for authorizations and notes regarding billing issues as indicated.
  • Uses judgement in referring bills to adjusters if further investigation is warranted.
  • Accepts or denies charges while selecting appropriate reason codes.
  • Responds to inquiries from claimants, medical providers and company personnel regarding the payment, denial of payment or clarification required for completion of processing.
  • Meets departmental guidelines for productivity and accuracy of processing of medical bills.
  • Attends web-based training to develop in-depth knowledge in specific specialty areas to maintain industry standard practices.
  • Assists coders in resolving consideration requests as needed.
  • Assists with quality audits.

SKILLS, EDUCATION AND EXPERIENCE

  • A High School Diploma or equivalent is required.
  • 2-3 years’ experience in bill processing.
  • PC skills including Excel familiarity.
  • Excellent communication skills, both verbal and written.
  • ICD-9, ICD-10 and CPT coding knowledge.
  • Medical terminology familiarity.
  • Bilingual skills preferred.
  • CPC preferred. CPC will be required within 3 years of employment.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which include close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

POSITION SUMMARY

Responds in a timely manner to provider requests for pre-authorization of medical services, as well as ensuring quality care to the injured workers, in accordance with the Maryland Medical Fee Schedule regulations and Chesapeake Employers policy. Supports the claim organization by addressing medical services through the process of utilization review and precertification. Is responsible for meeting goals of other utilization management programs to ensure services meet medical necessity.

DUTIES AND RESPONSIBILITIES

  • Coordinates services and resources necessary to expedite treatment to achieve an early return to work.
  • Supports financial goals of cost reduction and cost avoidance by reducing over utilization, investigational and unrelated treatment for the work injury.
  • Acts as a medical resource to peers, claims professionals and legal personnel.
  • Retrieves service requests and reviews for service determination.
  • Reviews claim information for appropriateness of medical service.
  • Obtains medical records for description of injury and related treatments.
  • Applies treatment guidelines, medical policy and nursing judgement to each authorization decision.
  • Follows established utilization review/precertification policies and protocols.
  • Notifies provider of authorization decision or makes request for information necessary to make service determination, within 72 hours of initial call and coordinates follow-up as necessary.
  • Interacts with adjuster for determination of needed interventions, i.e. IME/peer reviews.
  • Responsible for initiating and meeting peer review standards.
  • Utilizes and monitors preferred vendors for select services to ensure prompt, cost effective service.
  • Supports pharmacy program when necessary by review of off-formulary and non-injury related drugs for appropriate utilization and cost containment.
  • Responsible for setting utilization detail in the billing system when indicated. Performs bill review to evaluate questionable or over utilization of medical services.
  • Manages inpatient admissions, length of stay and early discharge planning for home care needs.
  • Supports the pain/opioid management program to evaluate risk and formulate appropriate interventions with claims and legal groups.
  • Responsible for interdepartmental communication necessary to provide optimal customer service.
  • Communicates with medical providers in a professional manner.

SKILLS, EDUCATION AND EXPERIENCE

  • Current Maryland RN License.
  • Bachelor’s Degree (BSN) preferred.
  • Pharmacy Technician Certification (CPhT) preferred.
  • Rehabilitation Service Practitioner (MCRSP) certification preferred.
  • Utilization/precertification or case management experience highly preferred.
  • Certification in related fields is preferred.
  • 5 years of active nursing experience in orthopedic, medical/surgery, emergency room, intensive care or occupational medicine is preferred.
  • Prior workers’ compensation experience is preferred.
  • Strong interpersonal skills.
  • PC skills – Windows, Outlook, Word and Excel.
  • Bilingual skills preferred.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Investments

POSITION SUMMARY

As a key contributor, assists and supports senior investment staff in managing Chesapeake Employers’ internal and external investment programs.

DUTIES AND RESPONSIBILITIES

  • Performs investment analysis and research on various aspects of Chesapeake Employers' investment portfolio and insurance business, including, but not limited to:
    • Research of individual securities and industries;
    • Analysis of investment and economic environment;
    • Competitive analysis and benchmarking.
  • Assist in investment risk management and analysis processes.
  • Assists with communications involving custodian bank, consultants, third-party investment managers and broker dealers.
  • Assists in the proper trade, documentation and settlement of investment transactions, including, but not limited to:
    • Trading (buying and selling) internally managed securities;
    • Production and communication of trade tickets;
    • Investigation and resolution of transaction problems;
    • Filing of notices, confirmations and statements.
  • Ensures functionality and maintenance of investment systems.
  • Other duties as identified by the supervisor.

SKILLS, EDUCATION AND EXPERIENCE

  • Proficient financial modeling skills and ability to quickly learn additional investment related analytical applications.
  • Proficient US GAAP and Insurance SAP knowledge.
  • Strong problem solving skills.
  • Excellent communications skills and a team player.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

POSITION SUMMARY

Work closely with the Chief Investment Officer and play an important role in managing the organization’s various investment portfolio as well as its relationship with broker institutions and the financial community. The Investment Department at Chesapeake Employers’ Insurance Company manages a total of $2+ billion general account invested assets through its internally and externally managed investment portfolios. 

The Portfolio Manager is a key member of the investment management and operations team supporting the CIO in oversight of the investment program at Chesapeake Employers’ Insurance Company. This role, reporting directly to the CIO, collaborates and backs up other team members in a small and high-impact professional investment team. 

The Portfolio Manager will work closely with other internal and external business partners with a focus on investment management, asset allocation, and operations, including but not limited to transaction management (trading, settlement, custody reconciliation), investment accounting and valuation, data integrity, management reporting, and risk management. 

DUTIES AND RESPONSIBILITIES

  • Take ownership and initiative in all aspects of the investment management, trading and risk management process on assigned portfolios.
  • Responsible for the day-to-day transaction, investment management and oversight of the assigned portfolios or operations per established investment policy statements (IPS’s) and procedures.
  • Actively monitor market events, research, and trends. Analyze and interpret how they impact different sectors and asset classes from both return and risk perspectives. This includes understanding cross-market relationships and correlations and analyzing economic data, government policies, and world events.
  • Provide analysis, trading and sector allocation recommendations of the portfolio and implement strategies and transactions as approved by the Chief Investment Officer.
  • Prepare reports, including charts and graphs, to illustrate trends, future payoffs, and possible risks of various investment opportunities.
  • Gather portfolio activity and market intelligence and share with other members of the investment department on a routine basis.
  • Maintain spreadsheets detailing financial performance of all investment options.
  • Initiate and develop policies, programs and procedures relating to the organization’s internally managed investment program.
  • Maintain current knowledge on regulatory changes impacting insurance investment management activities.
  • Assist the Chief Investment Officer in other aspects related to the department’s investment management success or perform other related duties as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s degree is required, MBA, Master’s degree (M.A.) in Finance and/or other professional designations e.g. CFA, CAIA, CTP, CPA etc. is preferred.
  • At least 8 years’ experience in investment management, securities analysis and portfolio management.
  • Knowledgeable about investment management for insurance companies.
  • Good understanding of portfolio construction, trading, risk measurement/management, and performance attribution techniques.
  • Thorough knowledge in fixed-income, equity and alternative investment analytics, along with proven ability to translate investment research into actionable ideas for managed portfolio.
  • Strong project management skills and ability to manage complex tasks and individual deliverables.
  • Competency in MS Excel, Word and PowerPoint and working knowledge of Bloomberg and other relevant investment research systems.

POSITIONAL COMPETENCIES

  • Customer Service
  • Professionalism
  • Teamwork
  • Innovation
  • Results Driven
  • Knowledge

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Safety Services

POSITION SUMMARY

Provides risk evaluation services to the underwriters, the internal customers, and provides risk elimination/control consultation to policyholders and external customers to reduce the potential for work related injuries and control workers compensation costs.

DUTIES AND RESPONSIBILITIES

  • Assists policyholders in achieving a profitable bottom line by instituting a safety culture through the adaptation of business practices that are focused on managing risks.
  • Performs risk evaluation surveys on new and renewal accounts in a thorough and timely manner so underwriters can make informed decisions within established timeframes.
  • Analyze and prioritize an assigned book of business to determine areas of greatest potential impact.
  • Conducts training directly to policyholders on hazards, safety and risk improvement.
  • Develops Management Action Plans, with specific and sound recommendations, to impact policyholders' profitability by reducing frequency and severity of accidents.
  • Facilitates the addressing of policyholder issues with representatives from other departments (the internal customers).
  • Establishes and/ or enhance business relationships with customers and agents, taking prompt action to address problems or facilitate the response to policy/workers compensation related questions.
  • Trains and/ or consults with policyholders, Safety Services staff, and representatives from other Chesapeake departments.
  • Participates on projects and completes other duties as assigned.
  • Operates a Motor Vehicle.

SKILLS, EDUCATION AND EXPERIENCE (Safety Management Consultant)

  • A Bachelor’s degree and 2-4 years of experience in safety management, safety consultation or related field.
  • Alternately, relevant certification and 7 years of insurance related experience, or a satisfactory combination of education and experience.
  • Professional certification not required but are preferred (i.e. CSP, CIH, ARM, CPCU).
  • Proficient computer skills (including Word, Excel, Powerpoint, and Outlook).
  • Knowledge of health and safety issues, in general, and OSHA standards, in particular.
  • High level of independence and organization.
  • Ability to analyze data and formulate action plans for improvement.
  • Strong interpersonal skills.
  • Good verbal and written communication skills.
  • Knowledge of health and safety issues, in general, and OSHA standards, in particular.
  • High level of independence and organization.
  • Ability to analyze data and formulate action plans for improvement.
  • Strong interpersonal skills.
  • Good verbal and written communication skills.

SKILLS, EDUCATION AND EXPERIENCE (Senior Safety Management Consultant)

  • A Bachelor’s degree or equivalent work experience in ergonomics, safety management, safety engineering, or related field is required.
  • Minimum 5-7 years of Loss Control consultation experience, preferably with a major commercial carrier.
  • Professional certification within safety or insurance field required. For example:
    • Certified Safety Professional (CSP)
    • Industrial Hygienist (CIH)
    • Associate in Risk Management (ARM)
    • Professional Engineer (PE)
    • Chartered Property and Causality Underwriter (CPCU)
  • Demonstrates specific technical/industry expertise through knowledge, education or application.
  • Advanced knowledge and ability to interpret health and safety issues and standards/guidelines such as OSHA, NFPA, DOT, NIOSH, ANSI, etc.
  • Solid computer skills (including Word, Excel, Powerpoint, and Outlook).
  • Knowledge of health and safety issues, in general, and OSHA standards.
  • High level of independence and organization.
  • Strong interpersonal skills Excellent verbal and written communication skills.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

This position may work from a home office and is a field position. The environment may vary daily and is contingent on the policyholder being visited.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Chesapeake Employers’ Insurance Company is an Equal Opportunity Employer. All job offers are contingent upon the successful completion of a background check and drug screening.