POSITION SUMMARY
The Senior Communications Specialist, Content Creator must have strong writing skills and experience working in a corporate communication, marketing department, or public relations firm. The Senior Communications Specialist will work in the fast-paced organization’s corporate communications department. The candidate will help implement the annual communications business plan to meet the corporate business strategies.
The position supports and creates content for various corporate communications for internal and external customers.
DUTIES AND RESPONSIBILITIES
- Lead writer for educational communications for policyholders both in print and digital.
- Lead writer and storyteller for policyholder communications including report and digital policyholder newsletters.
- Contributing writer to be part of content creation team for internal communications including employee e-news and intranet.
- Contributing writer for corporate website.
- Contributing writer and content creator for internal campaigns and part of social media team.
- Assist in writing and editing correspondence and other corporate communications.
- Assist with facilitating virtual events using the Microsoft Teams platform.
- Support writer for reviewing and updating existing safety services materials.
- Work collaboratively with colleagues in the Corporate Communications department to help achieve the department’s strategic goals.
- With minimal supervision, accountable to develop topic and concept research, client consultations, and interface to support communications needs of internal departments.
- Performs other duties as assigned.
SKILLS, EDUCATION AND EXPERIENCE
- Bachelor’s degree in journalism, public relations, or similar communications major required.
- 4 to 8 years professional experience with an insurance or healthcare background preferred but not required.
- Experience working for a corporate communications, public relations, or marketing department.
- Strong writing and editing skills.
- Ability to successfully manage multiple projects.
- Excellent organizational and planning skills.
- Experience using SharePoint and Microsoft Office Products preferred.
- Experience with researching and crafting content and posting to social media using Facebook, LinkedIn, X/Twitter, and Instagram.
- Portfolio materials demonstrating strong writing, corporate communications, and public relations projects required.
POSITIONAL COMPETENCIES
- Bias for Action
- Knowledge Sharing
- Deliver Results
- Service and Sales Excellence
- Personal Leadership
- Teamwork and Communication
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to thirty pounds. Specific vision abilities are required which include, close vision, peripheral vision, and the ability to adjust focus.
WORK ENVIRONMENT
Office Environment. The noise level is usually moderate.
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