Career Opportunities

Find your next career opportunity with Chesapeake Employers’ Insurance Company.

 

Make a Difference

People. It's all about people. Family. Neighbors. Friends. Peers. Keeping people safe at work is our top priority.

When you're a part of the Chesapeake Employers family, your contributions will impact the lives of working people all across Maryland. We believe in treating people with the respect, care, and dignity they deserve. If you would like to work for an organization that strives to do the best for its customers, employees, and communities, consider joining Chesapeake Employers and growing your career with Maryland's largest writer of workers' compensation insurance.

Proudly Serving Maryland

Chesapeake Employers has been providing workers' compensation insurance to Maryland businesses since 1914.

WHAT WE OFFER

If you want to grow your skills and be a part of a caring organization that promotes work-life balance and is meeting the challenges of an evolving industry, then Chesapeake Employers is the place for you.


Health & Disability Benefits

  • Health, dental, vision, and life insurance
  • FMLA
  • Short term/Long term disability
  • Health savings account
  • AD&D

Financial Benefits

  • Competitive compensation & bonus program
  • 401k plan
  • Paid vacation and sick leave
  • Paid holidays
Wellbeing benefits description

Wellbeing Benefits

  • Flexible work schedule
  • Health & Wellness Program
  • Employee Assistance Program
Perks description

Bonus Perks

  • Employee Volunteer Program (paid 12 hours/annually)
  • Free tickets to community attractions
  • Employee appreciation events
  • Free parking

Open Positions

Claims

POSITION SUMMARY

Independently investigate, evaluate, negotiate, settle and adjust claims in accordance with MD Workers’ Compensation Law and internal Guidelines.


DUTIES AND RESPONSIBILITIES

  • Independently investigates assigned claims, following sound claims handling techniques in accordance with company claim philosophy and standards, and in accordance with the Maryland Compensation Law.
  • With limited assistance from unit supervisor, reviews all relevant data, evaluates claims, determines coverage and compensability and negotiates within settlement authority.
  • Documents files with necessary reports, investigative notes, and other data as may be required by the Maryland Workers’ Compensation Law, the company and the unit supervisor. Keeps unit supervisor advised on status of problem claims.
  • Prepares files for hearing, develops defense of issues, identifies witnesses and makes decisions regarding appeals.
  • Attends hearings, mediations, settlement conferences, pre-trial hearings and fraud trials.
  • Provides superior service to policyholders, agents and the claims public. Complies with standards for service and prompt contact. Keeps agents and policyholders informed of claim status as appropriate. Anticipates and promptly responds to all issues and concerns.
  • Manages personal caseload effectively in accordance with claims standards.
  • Performs other duties as may be dictated by department circumstances.

SKILLS, EDUCATION AND EXPERIENCE

Claims Adjuster

  • Bachelor’s degree and 2 – 4 years claims adjusting experience or 8 years equivalent work experience including 3 years of workers compensation claims adjusting.
  • Attainment of AIC certification or comparable certification in insurance.
  • Knowledge of claims basics including administrative, procedures and processes, law, reserving, investigation, calculation of benefits, case management, fraud, subrogation, etc.
  • Must be a detail-oriented, flexible self-starter, with excellent written and verbal communication skills, capable of handling multiple tasks in a challenging environment.
  • Bilingual skills strongly preferred.

Senior Claims Adjuster

  • Bachelor’s degree and 4-7 years of claims adjusting experience or 10 years equivalent work experience including 5 years of workers compensation claims adjusting and AIC designation or comparable designation.
  • Ability to evaluate lost time cases of 6 months or greater, negotiate permanent disability cases, manage litigated cases, provide guidance and interpretation of WC laws, and serve as a mentor for claims adjusters.
  • Basic keyboarding and math skills.
  • Bilingual skills preferred.
  • Must be a detail-oriented, flexible self-starter, with excellent written and verbal communication skills, capable of handling multiple tasks in a challenging environment.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Deliver Results
  • Personal Leadership
  • Knowledge Sharing
  • Service and Sales Excellence
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.


Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Compliance

POSITION SUMMARY

This position is accountable for assisting the Chief Compliance Officer in implementing, communicating and reviewing corporate policies, procedures, trends and work systems as part of the overall enterprise-wide Corporate Compliance Program. The position reports directly to the Chief Compliance Officer and serves as the alternate responsible person in the Chief’s absence.


DUTIES AND RESPONSIBILITIES

  • Conducts reviews/audits as requested, to assess compliance with departmental policies and procedures under the direct supervision of the Chief Compliance Officer.
  • Assists the CCO and Executives in preparing and identifying key items to address for Market Conduct study.
  • Works with the CCO to finalize the Document Retention Policy and ensures compliance by company through training and reviews. Assists the CCO in the formulation and communication of a strategic vision for compliance that effectively manages and mitigates risk, establishes proper controls, supports business initiatives and protects the company from legal and regulatory risk.
  • Assists in the creation of policies and procedures for the corporate compliance function and ensures adherence to these policies and procedures.
  • Recommends, based upon monitoring work performed and as applicable, process improvements to strengthen compliance with applicable laws and regulations and verifies that issues identified and reported by corporate compliance have been effectively remediated.
  • Works with various departments to develop and maintain an effective compliance program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.
  • May interact with external stakeholders and participate in industry compliance organizations.
  • Oversees an effective process to timely identify, communicate and lead compliance.
  • Ensures advertising compliance by review of forms and documents related to advertising and maintenance of advertising log. Works with the Communication Department to advise and consult on advertising concerns.
  • Participates in compliance projects and other related projects as assigned by the Chief Compliance Officer and/or Executives, including, but not limited to, system-generated Forms and review of Departmental manuals.
  • Conducts research and provides updates on applicable federal and state laws and regulations.
  • Analyzes statutory and regulatory risks involved in non-compliance to statutory or regulatory obligations.
  • Completes corporate filing and maintains a schedule of requisite company filings, provides reminders to appropriate staff, and ensures timely filings, including, but not limited to, refiling for Chesapeake-related forms.
  • Maintains a schedule of requisite company policies
  • Monitors complaints for potential compliance issues.
  • Other duties as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • Master’s Degree in Business or a related field of Study.
  • 10 – 15 years of experience in the Insurance industry including at least 5 years of experience in workers compensation as well as at least 5 years of experience in compliance.
  • Knowledge of agency channel and underwriting practices.
  • Excellent written and verbal communication, organization, research, time management skills, strong attention to detail and analytical aptitude.
  • Ability to perform multiple tasks simultaneously, work well under pressure, and meet deadlines.
  • Technologically proficient in MS Office suite of applications.


POSITIONAL COMPETENCIES

  • Pursuing Excellence
  • Making a Difference
  • Leadership Presence 
  • Developing People
  • Maintaining Focus and Accountability
  • Strategic Initiative

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.


Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Customer Service

POSITION SUMMARY

Supervises Customer Service staff in accordance with Company and Departmental performance and quality assurance standards. Monitors and directs Customer Service operations including oversight of staff training and development, performance and call management.


DUTIES AND RESPONSIBILITIES

  • Supervises, develops and monitors the Customer Service staff.
  • Coaches staff through real-time call monitoring.
  • Assess staff performance through call recording and screen capture.
  • Performs staff audits and recommends appropriate actions to the CAO including progressive discipline or termination in accordance with Company policies and procedures.
  • Prepares support staff performance agreements and evaluations.
  • Ensures that data entry and technical functions are performed in an accurate, thorough and timely manner and in compliance with Company and Departmental procedures.
  • Takes prompt action to resolve all complaints and irregularities.
  • Keeps the CAO informed of any and all matters requiring their attention regarding quality, productivity, performance and other operational issues.
  • Compiles, summarizes and maintains departmental reports and spreadsheets.
  • Brings system issues affecting the Customer Service and Chesapeake enterprise to the attention of the appropriate IS personnel.
  • Interviews and recommends candidates for employment and assure that they receive proper orientation and training.
  • Participate in Customer Service strategic planning process and implementation.
  • Lead initiatives for Customer Service incentive and quality assurance programs.
  • Other duties as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s Degree and 4-6 years P\C insurance industry experience required.
  • 5-7 years customer service experience.
  • WCP or equivalent required.
  • Prior supervisory experience in a Customer Service environment required.
  • Advanced level of PC skills, including demonstrable strong working knowledge of Word, Excel and preferably PowerPoint.
  • Expertise in customer service management systems/applications required.
  • Excellent interpersonal and cognitive skills.
  • Excellent oral, written and interpersonal communication skills.
  • Excellent listening and analytical skills.
  • Strong knowledge of customer care processes, protocols and techniques.
  • Demonstrated ability to work well in a team environment.
  • Dedicated to providing exceptional service.
  • Excellent communication skills - written and verbal as well as strong proofreading skills.
  • Bilingual skills preferred.


POSITIONAL COMPETENCIES

  • Building Employee Commitment
  • Analytical Thinking/Problem Solving
  • Conflict Resolution 
  • Human Resource Management
  • Managing Change
  • Practical Knowledge
  • Quality Management

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or fell objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which include close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.


Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Information Technology

POSITION SUMMARY

Manage their respective function/group to support/deliver IT services that adhere to stated procedures, policies and service levels, in support of departmental goals. The Quality Assurance Manager’s role is to develop, establish, and enforce quality assurance standards and measures for the information technology services within the organization.


DUTIES AND RESPONSIBILITIES

  • Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
  • Maintains staff by orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
  • Completes tasks/projects by coordinating resources and timetables within their department.
  • Participates in the selection and hiring of candidates.
  • Contributes to the development and implementation of the department’s goals and objectives.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Leads the development, establishment, and enforcement of quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
  • Leads the development, establishment, and enforcement of quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
  • Ensures that software quality measures comply with regulatory standards, industry standards, and accepted best practices.
  • Creates methodologies and processes for the collection and analysis of data for ensuring software, systems, and product quality.
  • Directs the analysis of formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
  • Determines the selection and appropriate usage of automated test tools and data collection tools.
  • Develops and writes test strategy and plans for tracking defects and fixes in product development, software application development, information systems, and operations systems.
  • Applies established metrics to determine the readiness, quality, and operability of software, systems, and products due for release to clients and/or within the enterprise.
  • Coordinates testing of new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
  • Communicates test progress, test results, and other relevant information to project stakeholders and executive management.
  • Manages all members of the quality assurance team, and ensure that aggressive deadlines are met.
  • Cultivate and disseminate knowledge of quality assurance best practices.
  • Actively supports Company Strategies and Departmental Goals.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s Degree in Information Technology, Computer Science or related field required. Master’s Degree preferred.
  • 6-10 years of experience in managing people and quality assurance projects preferably in the IT area.
  • 2+ years of experience in overseeing the design, development, and implementation of quality assurance standards for software testing.
  • 2+ years of experience as a QA Manager for major application integration and/or major application product release.
  • Strong knowledge of system testing metrics, best practices and methodologies.
  • Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
  • Knowledge of business theory, business processes, management, budgeting, and business office operations.
  • Proven data analysis, data verification, and problem-solving abilities.
  • Experience with statistical reporting and analysis.
  • Good project management skills and/or substantial exposure to project-based work structures.
  • Understanding of the organization’s goals and objectives.
  • Awareness of management principles, practices, and procedures.
  • Strong leadership skills.
  • Excellent written, oral, and interpersonal communication skills.
  • Highly self-motivated, self-directed, and attentive to detail.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.

POSITIONAL COMPETENCIES

  • Pursuing Excellence
  • Making a Difference
  • Leadership Presence
  • Developing People
  • Maintaining Focus and Accountability
  • Strategic Initiative

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.


Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Marketing

POSITION SUMMARY

This position supports Policyholder Services (PHS) functions associated with various PHS affiliated depts to include: Underwriting, Premium Audit, Marketing, Safety Services, Billing, Corporate Operations, etc. This position requires an understanding of the organizational structure, key business relationships and departmental workflows and content knowledge. The position requires an ability to assist departments with completing various assigned tasks.


DUTIES AND RESPONSIBILITIES

  • Incumbent will apply Standard Operating Procedures and Department Protocol knowledge toward the handling of various PHS related assigned duties and responsibilities, for: Underwriting, Premium Audit, Marketing, Safety Services, Billing, Special Investigations, Corporate Operations, etc.
  • Provide administrative support assistance as requested for PHS functions.
  • Assist with handling Corporate operational customer inquiries (internal or external).
  • Handle special PHS or Corporate projects as assigned.
  • Other duties as needed or assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • A High School Diploma or AA degree preferred.
  • Ability to multi-task effectively utilizing various automated systems while interacting with customers.
  • Excellent verbal and written communication skills required.
  • Basic typing/data entry skills required.
  • Basic PC skills working in a Windows environment required.
  • Knowledge of MS Office Suite is preferred.
  • Fluency in Spanish verbal and written communication preferred.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

Office Environment. The noise level is usually moderate.


Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Premium Audit

POSITION SUMMARY

Leads the premium audit department to achieve desired results in conducting physical and voluntary premium audits.


DUTIES AND RESPONSIBILITIES

  • Provides strategic direction for the Premium Audit department to align with the goals of the organization.
  • Leads, motivates and manages the performance of staff.
  • Establishes and monitors production, time service and quality standards for department.
  • Develops and implements departmental goals and tactics and individual employee goals, which support Policyholder Services and the company’s strategic initiatives.
  • Gathers information / data concerning department and analyzes it for staffing, standards and training issues.
  • Provides technical advice and guidance for audits as well as personnel issues.
  • Hires staff and pursue corrective action as necessary.
  • Develops, implements and monitors work processes and procedures to ensure efficient, accurate and timely completion of audits.
  • Works with other company departments and staff in interdepartmental projects and initiatives.
  • Administers and ensures compliance with company operation procedures and policies.
  • Participates in the budgetary planning process and manage the department within budget.
  • Provides policies for Premium Audit to perform function utilizing consistent standards.
  • Presentation for the management team and/or other departments on successes of the Premium Audit department or topics pertinent to Premium Audit.

SKILLS, EDUCATION AND EXPERIENCE

  • A Bachelor’s Degree in Accounting or related coursework required.
  • Insurance Coursework desired (such as CPCU, APA, CIC).
  • Basic PC skills (Word, Excel).
  • Minimum of 7 years of workers compensation and premium audit function experience.
  • 5 years prior management/supervisory experience, including management of “field” personnel.
  • Demonstrated ability to work with diverse customer base.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills, ability to work with all levels of the organization.
  • Strong PC skills, including Microsoft Office products.
  • Bilingual in Spanish preferred.

POSITIONAL COMPETENCIES

  • Pursuing Excellence
  • Making a Difference
  • Leadership Presence
  • Maintaining Focus and Accountability
  • Strategic Initiative
  • Developing People

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

Office Environment. The noise level is usually moderate. Daily travel is required. Ability to work in all weather conditions with frequent outdoor exposure.


Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Safety Services

POSITION SUMMARY

Provides risk evaluation services to the underwriters, the internal customers, and provides risk elimination/control consultation to policyholders and external customers to reduce the potential for work related injuries and control workers compensation costs.


DUTIES AND RESPONSIBILITIES

  • Assists policyholders in achieving a profitable bottom line by instituting a safety culture through the adaptation of business practices that are focused on managing risks.
  • Performs risk evaluation surveys on new and renewal accounts in a thorough and timely manner so underwriters can make informed decisions within established timeframes.
  • Analyze and prioritize an assigned book of business to determine areas of greatest potential impact.
  • Conducts training directly to policyholders on hazards, safety and risk improvement
  • Develops Management Action Plans, with specific and sound recommendations, to impact policyholders' profitability by reducing frequency and severity of accidents.
  • Facilitates the addressing of policyholder issues with representatives from other departments (the internal customers).
  • Establishes and/ or enhance business relationships with customers and agents, taking prompt action to address problems or facilitate the response to policy/workers compensation related questions.
  • Trains and/ or consults with policyholders, Safety Services staff, and representatives from other Chesapeake departments
  • Participates on projects and completes other duties as assigned
  • Operates a Motor Vehicle.

SKILLS, EDUCATION AND EXPERIENCE

  • A Bachelor’s degree and 2-4 years of experience in safety management, safety consultation or related field.
  • Alternately, relevant certification and 7 years of insurance related experience, or a satisfactory combination of education and experience.
  • Professional certification not required but are preferred (i.e. CSP, CIH, ARM, CPCU)
  • Proficient computer skills (including Word, Excel, Powerpoint, and Outlook)
  • Knowledge of health and safety issues, in general, and OSHA standards, in particular.
  • High level of independence and organization.
  • Ability to analyze data and formulate action plans for improvement
  • Strong interpersonal skills.
  • Good verbal and written communication skills

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

This position may work from a home office and in a field position. The environment may vary daily and is contingent on the policyholder being visited.


Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

SIU

POSITION SUMMARY

This position exists to handle administrative processes and tasks associated with various Senior Management level positions. This position requires an understanding of the organizational structure and key business relationships. This position requires an ability to assist Senior Management in various matters to ensure success of the various departments in meeting established goals.


DUTIES AND RESPONSIBILITIES

  • Provides administrative assistance to assigned Senior Management in the organization. May serve to provide a backup to other Office Support Specialists as needed.
  • Office Support Specialist II support includes, but, not limited to: Receives, reviews and when appropriate, responds to mail (including emails) and phone calls. Directs priority calls and mail to the appropriate party. Types, edits and proof reads communications and memoranda sent internal and external stakeholders.
  • Responsible for the review of timesheets for direct reports of the Senior Management.
  • Coordinates and maintains daily calendar of the Senior Management, maintaining the departmental calendar and scheduling meetings across the organization.
  • Prepares confidential correspondence, reports, other documents and reviews presentations.
  • Coordinates travel arrangements including registration and accommodations for seminars.
  • Coordinates the scheduling of meetings at the direction of the Senior Management to coordinate use of the conference rooms, and other meeting rooms for their department. May include making arrangements for scheduling in lunches, setting up refreshments, coordinating audio visual equipment etc.
  • May lead, or participate in, event planning for various departments.
  • Handles special projects as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • High School diploma required.
  • 2-5 years of administrative support experience required.
  • Experience and proficient with Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong organizational skills to prioritize multiple tasks.
  • Research capabilities required (internet based).
  • Interpersonal skills imperative.
  • Clear, concise communication.
  • Project coordination ability.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

This position may work from a home office and in a field position. The environment may vary daily and is contingent on the policyholder being visited.


Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Statistical Analysis & Reporting

POSITION SUMMARY

This role is responsible for collection and analysis of data to promote market research, behavioral trends, logistics, financial metrics and benchmarking. This role ensures the quality and accuracy of the data and utilizes the data to present to management in usable format for decision-making purposes.


DUTIES AND RESPONSIBILITIES

  • Prepares and analyzes monthly reports to upper management and operational departments to support business operations.
  • Provides quarterly reporting to external actuary for reserving analysis.
  • Develops marketing reports centered on competitors’ pricing and commission components.
  • Utilize industry available data to benchmark Chesapeake metrics to top competitors.
  • Creates advanced what if scenarios for management.
  • Assists with development of reports and/or dashboards for the organization.
  • Evaluates changes and updates on established reports with production modifications.
  • Collaborates closely with the IT department to understand data structure, data sets and tools for reporting/managing data.
  • Supports initiatives for data integrity and normalization.
  • Supports testing of new software/applications/reports in alignment with strategic objectives.
  • Develops models for the modification of existing initiatives.
  • Provides moderately complex data sets to the external actuary for model development
    Other duties as assigned by supervisor.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s degree in Business Analytics/Finance/Data Science or relevant degree.
  • 2-4 years of experience in financial analysis preferably in a related area or in the insurance field.
  • Strong analytical skills and data management knowledge.
  • Ability to summarize and present financial data accurately and with relevant conclusions, at both the executive and detail levels.
  • Experience writing SQL queries and the ability to utilize various data reporting and visualization tools (e.g., Excel, Power BI, Tableau).
  • Preferred experience in workers compensation.
  • General PC skills, including PowerPoint, Word and Outlook.
  • General business knowledge.
  • Bilingual skills preferred.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Sales and Service Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

Office Environment. The noise level is usually moderate.


Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Underwriting

POSITION SUMMARY

Develop and analyze underwriting data to determine risk acceptability in accordance with company policies and letter of authority. Assigned risks will consist of smaller or average exposure with some account assignments given to develop and expand knowledge of a greater array of accounts in preparation for the next level of authority.


DUTIES AND RESPONSIBILITIES

  • Perform underwriting activities and risk selection process in accordance with company policies and letter of authority.
  • Interact with policyholders and/or agents to ensure proper pricing, growth, profitability and adherence to company policies and procedures.
  • Accountable for risk selection, pricing, and file documentation within assigned territory.
  • Develop acceptance/rejection (pricing) recommendations on accounts that exceed delegated authority.
  • Identify and meet the needs of customers by providing superior customer service.
  • Actively support Company Strategies and Departmental Goals.
  • Provide timely and accurate information to management regarding status of individual territory.
  • Maintain, monitor, and manage assigned book of business utilizing reports or other methods as provided or necessary.
  • Build and maintain favorable agency relationships through agency visits, conduct agency/customer visits to resolve issues, generates profitable new business and retain profitable existing accounts.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s degree. Additional insurance industry experience may be considered equivalent to some of the education requirement.
  • 0 to 2 years of related commercial underwriting experience to include Workers’ Compensation.
  • Basic PC skills, Word, Excel, PowerPoint and Microsoft Outlook.
  • Bilingual skills preferred.

POSITIONAL COMPETENCIES

  • Customer Experience Management
  • Practical Knowledge
  • Communicating Effectively
  • Analytical Thinking/Problem Solving
  • Influence Negotiation
  • Drive for Results

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.


Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

POSITION SUMMARY

Develop and analyze underwriting data to determine if risks meet company-underwriting standards within an assigned territory. Develop and achieve Agency Business plans relative to expected new business growth and renewal retention. Interact with policyholders and/or agents to ensure proper pricing, growth, profitability, and adherence to company policies and procedures.


DUTIES AND RESPONSIBILITIES

  • Perform underwriting activities and risk selection process in accordance with company policies and letter of authority.
  • Develop and achieve Agency Business Plans regarding new premium growth and renewal retention for assigned agencies.
  • Accountable for risk selection, pricing, and file documentation within assigned territory.
  • Develop acceptance/rejection, and pricing recommendations on accounts that exceed delegated authority.
  • Accountable for achievement of overall loss ratio, pricing, premium and service objectives as established in company/department business plans.
  • Actively supports Company Strategies and Departmental Goals.
  • Provides timely and accurate information to management regarding status of individual territory.
  • Maintain, monitor, and manage assigned book of business utilizing reports or other methods as provided or necessary.
  • Conduct agency/customer visits to develop and maintain relationships, resolve issues, generate profitable new business and retain profitable existing accounts.
  • Assists in Underwriting audits and management reviews.
  • Proactively anticipate and satisfy the needs of internal and external customers by providing superior customer service.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s degree or equivalent industry experience required.
  • 3 to 5 years of related commercial underwriting experience to include Workers’ Compensation.
  • Bilingual skills preferred.
  • Active pursuit of professional industry certifications / designations CPCU, WCP, AU etc.)
  • Good verbal and written communication skills.
  • Strong interpersonal skills.
  • Basic Computer Skills (Word, Excel, PowerPoint, and Microsoft Outlook).
  • High level of independence and organization.

POSITIONAL COMPETENCIES

  • Customer Service Management
  • Practical Knowledge
  • Communicating Effectively
  • Analytical Thinking/Problem Solving
  • Influence Negotiation
  • Drive for Results

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.


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Chesapeake Employers’ Insurance Company is an Equal Opportunity Employer. All job offers are contingent upon the successful completion of a background check and drug screening.