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Find your next career opportunity with Chesapeake Employers’ Insurance Company.

 

Make a Difference

People. It's all about people. Family. Neighbors. Friends. Peers. Keeping people safe at work is our top priority.

When you're a part of the Chesapeake Employers family, your contributions will impact the lives of working people all across Maryland. We believe in treating people with the respect, care, and dignity they deserve. If you would like to work for an organization that strives to do the best for its customers, employees, and communities, consider joining Chesapeake Employers and growing your career with Maryland's largest writer of workers' compensation insurance.

Proudly Serving Maryland

Chesapeake Employers has been providing workers' compensation insurance to Maryland businesses since 1914.

WHAT WE OFFER

If you want to grow your skills and be a part of a caring organization that promotes work-life balance and is meeting the challenges of an evolving industry, then Chesapeake Employers is the place for you.


Health & Disability Benefits

  • Health, dental, vision, and life insurance
  • FMLA
  • Short term/Long term disability
  • Health savings account
  • AD&D

Financial Benefits

  • Competitive compensation & bonus program
  • 401k plan
  • Paid vacation and sick leave
  • Paid holidays
Wellbeing benefits description

Wellbeing Benefits

  • Flexible work schedule
  • Health & Wellness Program
  • Employee Assistance Program
Perks description

Bonus Perks

  • Employee Volunteer Program (paid 12 hours/annually)
  • Free tickets to community attractions
  • Employee appreciation events
  • Free parking

Information for Mid-Career Candidates

Information for New Career Candidates

Open Positions

Claims

POSITION SUMMARY

Independently investigate, evaluate, negotiate, settle and adjust claims in accordance with MD Workers’ Compensation Law and internal Guidelines.

DUTIES AND RESPONSIBILITIES

  • Independently investigates assigned claims, following sound claims handling techniques in accordance with company claim philosophy and standards, and in accordance with the Maryland Compensation Law.
  • With limited assistance from unit supervisor, reviews all relevant data, evaluates claims, determines coverage and compensability and negotiates within settlement authority.
  • Documents files with necessary reports, investigative notes, and other data as may be required by the Maryland Workers’ Compensation Law, the company and the unit supervisor. Keeps unit supervisor advised on status of problem claims.
  • Prepares files for hearing, develops defense of issues, identifies witnesses and makes decisions regarding appeals.
  • Attends hearings, mediations, settlement conferences, pre-trial hearings and fraud trials.
  • Provides superior service to policyholders, agents and the claims public. Complies with standards for service and prompt contact. Keeps agents and policyholders informed of claim status as appropriate. Anticipates and promptly responds to all issues and concerns.
  • Manages personal caseload effectively in accordance with claims standards.
  • Performs other duties as may be dictated by department circumstances.

SKILLS, EDUCATION AND EXPERIENCE

Claims Adjuster

  • Bachelor’s degree and 2 – 4 years claims adjusting experience or 8 years equivalent work experience including 3 years of workers compensation claims adjusting.
  • Attainment of AIC certification or comparable certification in insurance.
  • Knowledge of claims basics including administrative, procedures and processes, law, reserving, investigation, calculation of benefits, case management, fraud, subrogation, etc.
  • Must be a detail-oriented, flexible self-starter, with excellent written and verbal communication skills, capable of handling multiple tasks in a challenging environment.
  • Bilingual skills strongly preferred.

Senior Claims Adjuster

  • Bachelor’s degree and 4-7 years of claims adjusting experience or 10 years equivalent work experience including 5 years of workers compensation claims adjusting and AIC designation or comparable designation.
  • Ability to evaluate lost time cases of 6 months or greater, negotiate permanent disability cases, manage litigated cases, provide guidance and interpretation of WC laws, and serve as a mentor for claims adjusters.
  • Basic keyboarding and math skills.
  • Bilingual skills preferred.
  • Must be a detail-oriented, flexible self-starter, with excellent written and verbal communication skills, capable of handling multiple tasks in a challenging environment.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Deliver Results
  • Personal Leadership
  • Knowledge Sharing
  • Service and Sales Excellence
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

POSITION SUMMARY

Provides technical and supervisory guidance, and training to employees of the Claims unit regarding investigating, evaluating, and general claims management in accordance with Maryland Workers’ Compensation Law and internal guidelines. This position also works with claims management to ensure best practices are properly developed and implemented throughout the department.

DUTIES AND RESPONSIBILITIES

  • Coaches, trains, develops and provides direction and guidance to claims adjusters at various levels of experience.
  • Supervises and reviews cases for proper handling in accordance with the Claims Operating Guidelines, Audit Protocols and best practices established within the company for assigned claims personnel.
  • Establishes and maintains an open line of communication with employees, claimants, and attorneys to address and resolve issues.
  • Supervises the performance management process for all assigned employees.
  • Reviews and approves proposals for claim resolution, including settlement or stipulation.
  • Provide appropriate analysis of same when authority requested is above theirs.
  • Maintains and updates Claims Operating Guidelines and communicates to staff regularly any updates or modifications to such.
  • Participates in phases of recruitment and interviewing.
  • Assists claims management in various projects, including training and other departmental projects.
  • Assists as needed in Corporate Projects.
  • Conducts on-site visits to policyholders to review claims and services.

SKILLS, EDUCATION AND EXPERIENCE

  • A Bachelors Degree or CPCU or AIC designation or other commiserate education.
  • Minimum of 5 years’ experience in workers’ compensation.
  • Successful experience in supervision, training and leading projects.
  • Strong writing and PC skills.
  • Good working knowledge of MD Workers’ Comp Law.
  • Ability to manage caseload at various levels of complexity.
  • Knowledge of medical terminology.
  • Thorough understanding of workers compensation calculations, including but not limited to average weekly wage, disability ratings and reserves.
  • Bilingual skills preferred.

POSITIONAL COMPETENCIES

  • Analytical Thinking/Problem Solving
  • Decisiveness
  • Quality Management 
  • Customer Experience Management
  • Drive for Results
  • Human Resources Management

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Customer Service

POSITION SUMMARY

Dedicated resource for answering customer inquiries regarding Chesapeake Employers’ workers’ compensation insurance policies, claims, products and services. Serve as Chesapeake Employers’ “front-line” to the customer and provide timely, accurate and courteous responses to their inquiries. Communicate directly with agents, policyholders, injured workers, attorneys, medical providers and other Chesapeake Employers employees.

DUTIES AND RESPONSIBILITIES

  • Demonstrate expertise in assigned skillsets.
  • Provides front line "first class" service to all internal and external customers.
  • Answers customer concerns regarding information on rates, policies, and claim status to injured workers, attorneys, agents, and medical providers.
  • Perform additional duties as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • A High School Diploma or equivalent is required.
  • 1-2 years of customer service experience required.
  • Experience in an insurance industry preferred.
  • Excellent verbal and written communication skills required.
  • Basic PC skills required.
  • Knowledge of MS Office Suite is preferred.
  • Bi-lingual preferred.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Finance

POSITION SUMMARY

Facilitates creation and entry of complex accounting entries for the general ledger.  Ensures accuracy of entries for accurate presentation and reporting of financial information.

DUTIES AND RESPONSIBILITIES

  • Financial reporting functions to include handle month-end journal entries, financial statements, provide audit support, assist with the Employee benefit plans, and assist with fixed assets.
  • Develops and maintains financial reports, with real-time mapping from various systems (general ledger, WCIS, WEUP, etc.).
  • Addresses departmental process flow inefficiencies or breakdowns through automation or recommendation of system changes, and then continuous review for improvements.
  • Oversees the fixed asset system including reviewing general ledger entries, reviews acquisitions and disposals.
  • Streamlines and maintains Freedom general ledger and interfaces to the general ledger.
  • Develops and maintains Board financial exhibits using reportwriter toolset.
  • Develops and maintains management/ internal financials using reportwriter toolset.
  • Assists in the preparation of the monthly Board Package.
  • Other duties as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s degree in accounting required.
  • CPA or MBA preferred.  
  • 3-5 years insurance accounting experience required.
  • Advance knowledge of GAAP and Statutory accounting.
  • Excellent analytical skills.
  • Proficient in Excel, Word, PowerPoint, General Ledger and Investment accounting.
  • Effective oral and written communications skills.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Health Services

POSITION SUMMARY

Processes medical, specialty vendor bills and reimbursements to claimants in following the the Workers’ Compensation Commission Fee Guide or Chesapeake Employers contracted pricing in accordance with established Chesapeake policies and procedures. Serves as a resource for training and assists team leads in daily operational activities.

DUTIES AND RESPONSIBILITIES

  • Performs data entry of bills submitted for processing by accurately recording the required information into the correct fields in WCIS.
  • Processes physicians bills.
  • Determines if charges are related to accepted claim through knowledge of medical diagnostic coding and review of accepted body parts. Denies unrelated bills or charges.
  • Processes bills submitted for medical treatment in accordance with established Chesapeake policies and the WC Fee Guide.
  • Reviews the claims notepad for authorizations and notes regarding billing issues as indicated.
  • Uses judgement in referring bills to adjusters if further investigation is warranted.
  • Accepts or denies charges while selecting appropriate reason codes.
  • Responds to inquiries from claimants, medical providers and company personnel regarding the payment, denial of payment or clarification required for completion of processing.
  • Meets departmental guidelines for productivity and accuracy of processing of medical bills.
  • Attends web-based training to develop in-depth knowledge in specific specialty areas to maintain industry standard practices.
  • Assists coders in resolving consideration requests as needed.
  • Assists with quality audits.

SKILLS, EDUCATION AND EXPERIENCE

  • A High School Diploma or equivalent is required.
  • 2-3 years’ experience in bill processing.
  • PC skills including Excel familiarity.
  • Excellent communication skills, both verbal and written.
  • ICD-9, ICD-10 and CPT coding knowledge.
  • Medical terminology familiarity.
  • Bilingual skills preferred.
  • CPC preferred. CPC will be required within 3 years of employment.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which include close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

POSITION SUMMARY

Supports the claims adjuster's management of files through application of medical expertise and case management principles by coordinating medically necessary and cost-effective medical treatment and services with a focus on an early and safe return to work.

DUTIES AND RESPONSIBILITIES

  • Initiates injured worker, attorney, health care provider and employer contacts within protocols.
  • Develops, implements and manages the medical and disability plans, and initiates appropriate and timely case management interventions.
  • Implements and coordinates services with the injured worker, family and health care providers during case management phase and documents all case management activity.
  • Obtains necessary information for purposes of facilitating the treatment plan and managing case progression.
  • Authorizes medically necessary, evidence-based and cost-effective treatment.
  • Coordinates services and resources necessary to expedite return to work.
  • Acts as a resource by review of claims with all relevant parties, such as Claims, Health Services and Legal.
  • Utilizes and monitors preferred vendors for select services to ensure prompt, cost effective service.
  • Follows established precertification and utilization review policies and protocols.
  • Acts as medical resource to peers, claims and legal personnel.
  • Supports Health Services Departments to ensure optimal service delivery to all customers.
  • Provides specialized case management services such as catastrophic case management or similar type roles.
  • Pursues and participates in continual educational activities for self-development and in meeting all regulatory requirements.
  • Responsible for delivery of customer service, exceeding expectations.

SKILLS, EDUCATION AND EXPERIENCE

  • Maryland RN License required.
  • Bachelor’s Degree (BSN) preferred.
  • Case management/utilization review experience preferred.
  • Prior workers’ compensation case management experience preferred.
  • 3-5 years’ experience in nursing.
  • Workers Compensation Case Management (WCCM) and Maryland Certified Rehabilitation Service Practitioner (MCRSP) certification preferred.
  • Certified Case Manager (CCM) is preferred.
  • Strong interpersonal skills.
  • Familiarity with Windows, Word, Excel

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Human Resources

POSITION SUMMARY

Assists the Director of HR in the supervision and administration of employee benefits and retirement programs as well as providing comprehensive knowledge, consultation services and support to all employees and managers within the benefits and retirement areas of HR.

DUTIES AND RESPONSIBILITIES

  • Assists the Director in the daily administration of all Chesapeake Employers’ Insurance Company benefits including serving as the primary contact for the insurance broker and/or providers.
  • Works with all HR Business Partners to manage leave for employees.
  • Serves as Health Benefits & Retirement Coordinator for all State of Maryland programs including serving as the primary contact for the Employee Benefits Division and/or providers. 
  • Assist with the negotiation of benefit programs with appropriate vendors/brokers. 
  • Contributes to the development of new plans or modifications to existing plans for Chesapeake Employers’ Insurance Company.  
  • Participates in the evaluation of existing company benefits with those of other employers by analyzing other plans, surveys, and other sources of information.
  • Creates and maintains internal documentation relevant to all internal benefit plans. 
  • Conducts employee meetings, events and training regarding various benefit and retirement subjects. 
  • Reviews and analyzes state and federal laws pertaining to benefits and retirement and reports necessary or suggested changes to management.
  • Ensures the accuracy of data, development of custom reports and working with vendors and internal departments to update systems as needed.
  • Makes suggestions on the recommended use and integration of various HR systems.
  • Develops and maintains various reports, and provides comprehensive data analysis to make recommendations to both the HR staff and Chesapeake Employers’ management team that aid in making decisions, policies, best practices, etc.
  • Performs other duties as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • A Bachelor’s degree in human resources or related field and 4 - 6 years’ experience in a relevant business related discipline. 
  • A CEBS or PHR/SPHR certification is preferred. 
  • Extensive knowledge of various laws, regulations and guidelines pertaining to payroll and benefits.
  • Prior experience with HRIS systems is required.
  • Proficient Microsoft Office skills including Word, Excel and PowerPoint. 
  • Advanced knowledge of payroll.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Information Technology

POSITION SUMMARY

This position provides second tier help desk support to employees and Help Desk staff in a Windows / Office environment; while also participating in various IT projects. This position also services outside policyholders, agents, and external customers and equipment vendors.

DUTIES AND RESPONSIBILITIES

  • Receives and prioritizes work, project-oriented tasks, and service desk requests of varying severity, documenting issues via service desk and document repository, and effectively managing and resolving all issues within accepted service levels and approvals. Initiates corrective action to stay on schedule. Serves as the second line of technical support for employees.
  • Assists in providing Level I Support when request volumes are high and performs post-resolution follow ups with Level I Technicians as required.
  • Installs/upgrades/maintains/supports various computer hardware and software applications.
  • Assists users, troubleshoots second tier hardware, software, network connectivity and problems regarding access to enterprise-wide systems.
  • Assists users in utilizing technology to achieve business results via written documentation of procedures and one-on-one and/or documented resolutions.
  • Assists entry-level help desk and operations personnel with technical problem resolution and serves as a mentor.
  • Installs/maintains/supports specialized client applications for specific business users.
  • Participates in various technological infrastructure projects, whether they are system rollouts, application upgrades, or new technology initiative.
  • Assists System Administrators with various tasks and/or projects as needed.
  • Cross trains in day or nighttime operations, sometimes requiring overtime when necessary.
  • Support the company’s overall strategy and departmental goals by accomplishing tasks as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s Degree in an IT related field.
  • 2-4+ years’ experience providing help desk support in a medium to large organization.
  • 6+ years of relevant help desk experience required without a Bachelor’s Degree.
  • Microsoft Certified Professional or greater preferred. May substitute other technical certifications that pertain to related Information Technology.
  • Experience with help desk processes, software, and procedures in a medium to large organization.
  • Troubleshooting ability with telecommunication, hardware, software and data network.
  • Working knowledge of computer technology industry trends and technology advancements.
  • Familiarity with Microsoft office and operating systems, group policy, and account management.
  • Familiarity with Symantec Enterprise and security products.
  • Strong customer service orientation and interpersonal skills with users at all levels within the organization.
  • Strong interpersonal and oral/written communication skills.
  • Proven analytical, multitasking, and problem-solving abilities.
  • Experience working independently and in a collaborative team-oriented environment.
  • Ability to effectively prioritize and execute tasks.
  • Ability to conform to shifting priorities, demands, and timelines.
  • Initiative to take on new tasks and resolve problems independently.
  • Bilingual skills preferred.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

POSITION SUMMARY

Manage their respective function/group to support/deliver IT services that adhere to stated procedures, policies and service levels, in support of departmental goals. The Quality Assurance Manager’s role is to develop, establish, and enforce quality assurance standards and measures for the information technology services within the organization.

DUTIES AND RESPONSIBILITIES

  • Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
  • Maintains staff by orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
  • Completes tasks/projects by coordinating resources and timetables within their department.
  • Participates in the selection and hiring of candidates.
  • Contributes to the development and implementation of the department’s goals and objectives.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Leads the development, establishment, and enforcement of quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
  • Leads the development, establishment, and enforcement of quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
  • Ensures that software quality measures comply with regulatory standards, industry standards, and accepted best practices.
  • Creates methodologies and processes for the collection and analysis of data for ensuring software, systems, and product quality.
  • Directs the analysis of formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
  • Determines the selection and appropriate usage of automated test tools and data collection tools.
  • Develops and writes test strategy and plans for tracking defects and fixes in product development, software application development, information systems, and operations systems.
  • Applies established metrics to determine the readiness, quality, and operability of software, systems, and products due for release to clients and/or within the enterprise.
  • Coordinates testing of new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
  • Communicates test progress, test results, and other relevant information to project stakeholders and executive management.
  • Manages all members of the quality assurance team, and ensure that aggressive deadlines are met.
  • Cultivate and disseminate knowledge of quality assurance best practices.
  • Actively supports Company Strategies and Departmental Goals.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s Degree in Information Technology, Computer Science or related field required. Master’s Degree preferred.
  • 6-10 years of experience in managing people and quality assurance projects preferably in the IT area.
  • 2+ years of experience in overseeing the design, development, and implementation of quality assurance standards for software testing.
  • 2+ years of experience as a QA Manager for major application integration and/or major application product release.
  • Strong knowledge of system testing metrics, best practices and methodologies.
  • Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
  • Knowledge of business theory, business processes, management, budgeting, and business office operations.
  • Proven data analysis, data verification, and problem-solving abilities.
  • Experience with statistical reporting and analysis.
  • Good project management skills and/or substantial exposure to project-based work structures.
  • Understanding of the organization’s goals and objectives.
  • Awareness of management principles, practices, and procedures.
  • Strong leadership skills.
  • Excellent written, oral, and interpersonal communication skills.
  • Highly self-motivated, self-directed, and attentive to detail.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.

POSITIONAL COMPETENCIES

  • Pursuing Excellence
  • Making a Difference
  • Leadership Presence
  • Developing People
  • Maintaining Focus and Accountability
  • Strategic Initiative

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Premium Audit

POSITION SUMMARY

Leads the premium audit department to achieve desired results in conducting physical and voluntary premium audits.

DUTIES AND RESPONSIBILITIES

  • Provides strategic direction for the Premium Audit department to align with the goals of the organization.
  • Leads, motivates and manages the performance of staff.
  • Establishes and monitors production, time service and quality standards for department.
  • Develops and implements departmental goals and tactics and individual employee goals, which support Policyholder Services and the company’s strategic initiatives.
  • Gathers information / data concerning department and analyzes it for staffing, standards and training issues.
  • Provides technical advice and guidance for audits as well as personnel issues.
  • Hires staff and pursue corrective action as necessary.
  • Develops, implements and monitors work processes and procedures to ensure efficient, accurate and timely completion of audits.
  • Works with other company departments and staff in interdepartmental projects and initiatives.
  • Administers and ensures compliance with company operation procedures and policies.
  • Participates in the budgetary planning process and manage the department within budget.
  • Provides policies for Premium Audit to perform function utilizing consistent standards.
  • Presentation for the management team and/or other departments on successes of the Premium Audit department or topics pertinent to Premium Audit.

SKILLS, EDUCATION AND EXPERIENCE

  • A Bachelor’s Degree in Accounting or related coursework required.
  • Insurance Coursework desired (such as CPCU, APA, CIC).
  • Basic PC skills (Word, Excel).
  • Minimum of 7 years of workers compensation and premium audit function experience.
  • 5 years prior management/supervisory experience, including management of “field” personnel.
  • Demonstrated ability to work with diverse customer base.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills, ability to work with all levels of the organization.
  • Strong PC skills, including Microsoft Office products.
  • Bilingual in Spanish preferred.

POSITIONAL COMPETENCIES

  • Pursuing Excellence
  • Making a Difference
  • Leadership Presence
  • Maintaining Focus and Accountability
  • Strategic Initiative
  • Developing People

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment. The noise level is usually moderate. Daily travel is required. Ability to work in all weather conditions with frequent outdoor exposure.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Chesapeake Employers’ Insurance Company is an Equal Opportunity Employer. All job offers are contingent upon the successful completion of a background check and drug screening.