POSITION SUMMARY
Provides risk evaluation services to the underwriters, the internal customers, and provides risk elimination/control consultation to policyholders and external customers. Expected to perform a majority of the following Duties and Responsibilities; and have a majority of the skills and experience along with a professional certification/designation.
DUTIES AND RESPONSIBILITIES
- Assists policyholders in achieving a profitable bottom line by instituting a safety culture through the adaptation of business practices that are focused on managing risks.
- Performs risk evaluation surveys on new and renewal accounts in a thorough and timely manner so that underwriters can make an informed decision within established timeframe.
- Analyze and prioritize an assigned book of business to determine areas of greatest potential impact.
- Develops Management Action Plans, with specific and sound recommendations, to impact policyholders' profitability by reducing frequency and severity of accidents.
- Facilitates the addressing of policyholder issues with representatives from other departments (the internal customers).
- Establishes and/ or enhance business relationships with customers and agents, taking prompt action to resolve complaints or to address other problems.
- Trains and/ or consults with policyholders, loss control staff, and representatives from other internal departments in area of expertise.
- Operation of Motor Vehicle.
- Provides training/mentoring and orientation to Safety Management Consultants and others with in the department.
- Provides Industrial Hygiene services for policyholders of a non-complex nature (noise, dusts, vapors, ergonomics).
- Serves as Program Account Manager/Liaison for program accounts, evaluates loss trends, develops comprehensive service plans for the program, monitors and directs service delivery of other consultants servicing those program accounts.
- Services a greater part of the larger, more complex, high loss ratio and multi-location accounts.
- Manages special projects.
SKILLS, EDUCATION AND EXPERIENCE
- A Bachelor’s degree or equivalent work experience in ergonomics, safety management, safety engineering, or related field is required.
- Minimum 5-7 years of Loss Control consultation experience, preferably with a major commercial carrier.
- Professional certification within safety or insurance field required. For example:
- Certified Safety Professional (CSP)
- Industrial Hygienist (CIH)
- Associate in Risk Management (ARM)
- Professional Engineer (PE)
- Chartered Property and Causality Underwriter (CPCU)
- Demonstrates specific technical/industry expertise through knowledge, education or application.
- Advanced knowledge and ability to interpret health and safety issues and standards/guidelines such as OSHA, NFPA, DOT, NIOSH, ANSI, etc.
- Solid computer skills (including Word, Excel, Powerpoint, and Outlook).
- Knowledge of health and safety issues, in general, and OSHA standards.
- High level of independence and organization.
- Strong interpersonal skills.
- Excellent verbal and written communication skills.
POSITIONAL COMPETENCIES
- Bias for Action
- Knowledge Sharing
- Deliver Results
- Service and Sales Excellence
- Personal Leadership
- Teamwork and Communication
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. Physical condition may require use of respiratory equipment. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.
WORK ENVIRONMENT
This position works from home office and is a field position. Limited exposure to chemical, noise, and dust during assessments. The environment may vary daily and is contingent on the policyholder being visited.
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