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Find your next career opportunity with Chesapeake Employers’ Insurance Company.

 

Make a Difference

People. It's all about people. Family. Neighbors. Friends. Peers. Keeping people safe at work is our top priority.

When you're a part of the Chesapeake Employers family, your contributions will impact the lives of working people all across Maryland. We believe in treating people with the respect, care, and dignity they deserve. If you would like to work for an organization that strives to do the best for its customers, employees, and communities, consider joining Chesapeake Employers and growing your career with Maryland's largest writer of workers' compensation insurance.

Proudly Serving Maryland

Chesapeake Employers has been providing workers' compensation insurance to Maryland businesses since 1914.

WHAT WE OFFER

If you want to grow your skills and be a part of a caring organization that promotes work-life balance and is meeting the challenges of an evolving industry, then Chesapeake Employers is the place for you.


Health & Disability Benefits

  • Health, dental, vision, and life insurance
  • FMLA
  • Short term/Long term disability
  • Health savings account
  • AD&D

Financial Benefits

  • Competitive compensation & bonus program
  • 401k plan
  • Paid vacation and sick leave
  • Paid holidays
Wellbeing benefits description

Wellbeing Benefits

  • Flexible work schedule
  • Health & Wellness Program
  • Employee Assistance Program
Perks description

Bonus Perks

  • Employee Volunteer Program (paid 12 hours/annually)
  • Free tickets to community attractions
  • Employee appreciation events
  • Free parking

Information for Mid-Career Candidates

Information for New Career Candidates

Open Positions

Communications

POSITION SUMMARY

The Senior Communications Specialist, Content Creator must have strong writing skills and experience working in a corporate communication, marketing department, or public relations firm. The Senior Communications Specialist will work in the fast-paced organization’s corporate communications department. The candidate will help implement the annual communications business plan to meet the corporate business strategies.

The position supports and creates content for various corporate communications for internal and external customers.

DUTIES AND RESPONSIBILITIES

  • Lead writer for educational communications for policyholders both in print and digital.
  • Lead writer and storyteller for policyholder communications including report and digital policyholder newsletters.
  • Contributing writer to be part of content creation team for internal communications including employee e-news and intranet.
  • Contributing writer for corporate website.
  • Contributing writer and content creator for internal campaigns and part of social media team.
  • Assist in writing and editing correspondence and other corporate communications.
  • Assist with facilitating virtual events using the Microsoft Teams platform.
  • Support writer for reviewing and updating existing safety services materials.
  • Work collaboratively with colleagues in the Corporate Communications department to help achieve the department’s strategic goals.
  • With minimal supervision, accountable to develop topic and concept research, client consultations, and interface to support communications needs of internal departments.
  • Performs other duties as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s degree in journalism, public relations, or similar communications major required.
  • 4 to 8 years professional experience with an insurance or healthcare background preferred but not required.
  • Experience working for a corporate communications, public relations, or marketing department.
  • Strong writing and editing skills.
  • Ability to successfully manage multiple projects.
  • Excellent organizational and planning skills.
  • Experience using SharePoint and Microsoft Office Products preferred.
  • Experience with researching and crafting content and posting to social media using Facebook, LinkedIn, X/Twitter, and Instagram.
  • Portfolio materials demonstrating strong writing, corporate communications, and public relations projects required.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to thirty pounds. Specific vision abilities are required which include, close vision, peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment. The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Health Services

POSITION SUMMARY

Processes medical, specialty vendor bills and reimbursements to claimants in following the the Workers’ Compensation Commission Fee Guide or Chesapeake Employers contracted pricing in accordance with established Chesapeake policies and procedures. Serves as a resource for training and assists team leads in daily operational activities.

DUTIES AND RESPONSIBILITIES

  • Performs data entry of bills submitted for processing by accurately recording the required information.
  • Processes physicians bills.
  • Determines if charges are related to accepted claim through knowledge of medical diagnostic coding and review of accepted body parts. Denies unrelated bills or charges.
  • Processes bills submitted for medical treatment in accordance with established Chesapeake policies and the WC Fee Guide.
  • Reviews the claims notepad for authorizations and notes regarding billing issues as indicated.
  • Uses judgement in referring bills to adjusters if further investigation is warranted.
  • Accepts or denies charges while selecting appropriate reason codes.
  • Responds to inquiries from claimants, medical providers and company personnel regarding the payment, denial of payment or clarification required for completion of processing.
  • Meets departmental guidelines for productivity and accuracy of processing of medical bills.
  • Attends web-based training to develop in-depth knowledge in specific specialty areas to maintain industry standard practices.
  • Assists coders in resolving consideration requests as needed.
  • Assists with quality audits.

SKILLS, EDUCATION AND EXPERIENCE

  • A High School Diploma or equivalent is required.
  • 2-3 years’ experience in bill processing.
  • PC skills including Excel familiarity.
  • Excellent communication skills, both verbal and written.
  • ICD-9, ICD-10 and CPT coding knowledge.
  • Medical terminology familiarity.
  • Bilingual skills preferred.
  • CPC preferred. CPC will be required within 3 years of employment.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which include close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

POSITION SUMMARY

Supports the claims adjuster's management of files through application of medical expertise and case management principles by coordinating medically necessary and cost-effective medical treatment and services with a focus on an early and safe return to work.

DUTIES AND RESPONSIBILITIES

  • Initiates injured worker, attorney, health care provider and employer contacts within protocols.
  • Develops, implements and manages the medical and disability plans, and initiates appropriate and timely case management interventions.
  • Implements and coordinates services with the injured worker, family and health care providers during case management phase and documents all case management activity.
  • Obtains necessary information for purposes of facilitating the treatment plan and managing case progression.
  • Authorizes medically necessary, evidence-based and cost-effective treatment.
  • Coordinates services and resources necessary to expedite return to work.
  • Acts as a resource by review of claims with all relevant parties, such as Claims, Health Services and Legal.
  • Utilizes and monitors preferred vendors for select services to ensure prompt, cost effective service.
  • Follows established precertification and utilization review policies and protocols.
  • Acts as medical resource to peers, claims and legal personnel.
  • Supports Health Services Departments to ensure optimal service delivery to all customers.
  • Provides specialized case management services such as catastrophic case management or similar type roles.
  • Pursues and participates in continual educational activities for self-development and in meeting all regulatory requirements.
  • Responsible for delivery of customer service, exceeding expectations.

SKILLS, EDUCATION AND EXPERIENCE

  • Maryland RN License required.
  • Bachelor’s Degree (BSN) preferred.
  • Case management/utilization review experience preferred.
  • Prior workers’ compensation case management experience preferred.
  • 3-5 years’ experience in nursing.
  • Workers Compensation Case Management (WCCM) and Maryland Certified Rehabilitation Service Practitioner (MCRSP) certification preferred.
  • Certified Case Manager (CCM) is preferred.
  • Strong interpersonal skills.
  • Familiarity with Windows, Word, Excel

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which include close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Information Technology

POSITION SUMMARY

The Senior Systems Engineer leads technical and architecture decisions for new and existing UNIX, Windows, or Network environments as well as builds and plans for the performance, monitoring, and management of the enterprise systems. This position provides architectural guidance, administration, and technical direction to the IT team.

DUTIES AND RESPONSIBILITIES

  • Focuses on delivering faster provisioning, scaling and improved resiliency. Design, install, and administer systems environments with instructions and direction setting /mentoring to other administrators.
  • Adheres to system administration and security best practices, standards, licensing agreements, in accordance with department policies and procedures.
  • Provides in-depth consulting and mentoring to IT management and staff at the highest technical level in the identification, evaluation, implementation/integration, and testing of new operating system software products.
  • Mentor and resource for system admin team.
  • Authority for decisions on enterprise level networking structure and issue resolution.
  • Engineers/Architect systems that are aligned with organizational goals and objectives.
  • Receives and prioritizes system administration work, project-oriented tasks, and service desk requests of varying severity, documenting issues via service desk and document repository while staying within SLA’s.
  • Performs security administration on designated technology including systems, applications and network security devices as well as vulnerability and patch management.
  • Handles questions and concerns with accuracy and professionalism, ensuring solid customer relationships.
  • Handles more technically complex systems and networks assignments which may involve integration with third party hardware/software applications.
  • Leads systems teams on various projects.
  • Conducts research on emerging technologies in support of systems development efforts and recommends technologies that will better support the organization’s corporate strategy.
  • Ensures documentation on processes, environments, procedures and configuration information exists and is maintained on a regular basis.
  • Serves as a subject matter expert within the group on Systems/Network.
  • Supports the company’s strategies and departmental goals by accomplishing tasks as assigned.

SKILLS, EDUCATION AND EXPERIENCE 

  • Bachelor’s Degree in an IT related field.
  • Master’s Degree in an IT related field highly preferred.
  • 8-12+ years’ experience working in (UNIX, Windows, and/or Network) Administration function responsible for security, reliability, performance, and uptime.
  • 12+ years of experience is required without an IT related degree.
  • Relevant Certifications or equivalent work experience.
  • Broad background in networking, client server, and web-based computing in a Windows and UNIX/Linux environment preferably utilizing Oracle relational database management system.
  • A solid understanding of server -based operating system and networking; performance, cluster, virtualization, devices / device, and file system concepts.
  • Ability to write server scripts to automate system and operations functions.
  • Ability to do minimal debugging and modification of C programs.
  • Preference for familiarity with the following applications: HP SIM, SharePoint, IIS, WebLogic, tomcat, Financial Applications, Citrix, Document management systems, DocSciences, Event log Management solutions, Enterprise monitoring applications, Exchange/Email, Active Directory, Group Policy, DHCP, DNS, Mobile Device management. UNIX, Cisco.
  • Superior troubleshooting ability with software, hardware, network, operating/file systems in a growing, fast-paced client/server and Internet-based networking environment.
  • Strong customer service orientation and interpersonal skills with users at all levels within the organization.
  • Strong interpersonal and oral/written communication skills.
  • Proven analytical, multitasking, and problem-solving abilities.
  • Experience working independently and in a collaborative team-oriented environment.
    Ability to effectively prioritize and execute tasks.
  • Ability to conform to shifting priorities, demands and timelines.
  • Initiative to take on new tasks and resolve problems independently.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment. The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Premium Audit

POSITION SUMMARY

Conducts physical audits for policyholders following the expiration of their policy term, or the cancellation of their policy.

DUTIES AND RESPONSIBILITIES

  • Conduct premium audits in compliance with established company policies & guidelines and industry standards.
  • Maintain, monitor and manage audits for assigned book of business (territory) utilizing the necessary tools/resources.
  • Accountable for achievement and maintenance of time to serve, productivity and quality standards based on the department/organizational objectives.
  • Assess and analyze additional significant account information (obtained during audit) and make final decisions regarding account modifications.
  • Work with policyholders, agents and internal staff to analyze and resolve audit disputes as needed, within established guidelines.
  • Complete other duties and special projects assigned by management.

SKILLS, EDUCATION AND EXPERIENCE 

  • A Bachelor’s Degree in Accounting, Business, or Finance and minimum of 2-4 years experience in premium audit or related work experience.
  • Insurance coursework desired (CIC, APA) - General PC skills, including familiarity with MS Office and emphasis on Excel is preferred.
  • Demonstrated ability to work with diverse customer base.
  • Excellent verbal and written communication skills.
  • Ability to analyze multiple sources of information to prepare proficient reports.
  • Ability to manage workload in which most of time is spent in the field.
  • Possess strong organizational skills.
  • Ability to drive company vehicle.
  • Spanish speaking skills preferred.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment. The noise level is usually moderate. Daily travel is required. Ability to work in all weather conditions with frequent outdoor exposure.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Safety Services

POSITION SUMMARY

Provides risk evaluation services to the underwriters, the internal customers, and provides risk elimination/control consultation to policyholders and external customers to reduce the potential for work related injuries and control workers compensation costs.

DUTIES AND RESPONSIBILITIES

  • Assists policyholders in achieving a profitable bottom line by instituting a safety culture through the adaptation of business practices that are focused on managing risks.
  • Performs risk evaluation surveys on new and renewal accounts in a thorough and timely manner so underwriters can make informed decisions within established timeframes.
  • Analyze and prioritize an assigned book of business to determine areas of greatest potential impact.
  • Conducts training directly to policyholders on hazards, safety and risk improvement.
  • Develops Management Action Plans, with specific and sound recommendations, to impact policyholders' profitability by reducing frequency and severity of accidents.
  • Facilitates the addressing of policyholder issues with representatives from other departments (the internal customers).
  • Establishes and/ or enhance business relationships with customers and agents, taking prompt action to address problems or facilitate the response to policy/workers compensation related questions.
  • Trains and/ or consults with policyholders, Safety Services staff, and representatives from other Chesapeake departments.
  • Participates on projects and completes other duties as assigned.
  • Operates a Motor Vehicle.

SKILLS, EDUCATION AND EXPERIENCE (Safety Management Consultant)

  • A Bachelor’s degree and 2-4 years of experience in safety management, safety consultation or related field.
  • Alternately, relevant certification and 7 years of insurance related experience, or a satisfactory combination of education and experience.
  • Professional certification not required but are preferred (i.e. CSP, CIH, ARM, CPCU).
  • Proficient computer skills (including Word, Excel, Powerpoint, and Outlook).
  • Knowledge of health and safety issues, in general, and OSHA standards, in particular.
  • High level of independence and organization.
  • Ability to analyze data and formulate action plans for improvement.
  • Strong interpersonal skills.
  • Good verbal and written communication skills.
  • Knowledge of health and safety issues, in general, and OSHA standards, in particular.
  • High level of independence and organization.
  • Ability to analyze data and formulate action plans for improvement.
  • Strong interpersonal skills.
  • Good verbal and written communication skills.

SKILLS, EDUCATION AND EXPERIENCE (Senior Safety Management Consultant)

  • A Bachelor’s degree or equivalent work experience in ergonomics, safety management, safety engineering, or related field is required.
  • Minimum 5-7 years of Loss Control consultation experience, preferably with a major commercial carrier.
  • Professional certification within safety or insurance field required. For example:
    • Certified Safety Professional (CSP)
    • Industrial Hygienist (CIH)
    • Associate in Risk Management (ARM)
    • Professional Engineer (PE)
    • Chartered Property and Causality Underwriter (CPCU)
  • Demonstrates specific technical/industry expertise through knowledge, education or application.
  • Advanced knowledge and ability to interpret health and safety issues and standards/guidelines such as OSHA, NFPA, DOT, NIOSH, ANSI, etc.
  • Solid computer skills (including Word, Excel, Powerpoint, and Outlook).
  • Knowledge of health and safety issues, in general, and OSHA standards.
  • High level of independence and organization.
  • Strong interpersonal skills Excellent verbal and written communication skills.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

This position may work from a home office and is a field position. The environment may vary daily and is contingent on the policyholder being visited.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

POSITION SUMMARY

Provides risk evaluation services to the underwriters, the internal customers, and provides risk elimination/ control consultation to policyholders and external customers. Has to perform a majority of the following Duties and Responsibilities; and have a majority of the skills and experience along with a professional certification/designation.

DUTIES AND RESPONSIBILITIES

  • Assists policyholders in achieving a profitable bottom line by instituting a safety culture through the adaptation of business practices that are focused on managing risks.
  • Performs risk evaluation surveys on new and renewal accounts in a thorough and timely manner so that underwriters can make an informed decision within established timeframe.
  • Analyze and prioritize an assigned book of business to determine areas of greatest potential impact.
  • Develops Management Action Plans, with specific and sound recommendations, to impact policyholders' profitability by reducing frequency and severity of accidents.
  • Facilitates the addressing of policyholder issues with representatives from other departments (the internal customers).
  • Establishes and/ or enhance business relationships with customers and agents, taking prompt action to resolve complaints or to address other problems.
  • Trains and/ or consults with policyholders, loss control staff, and representatives from other internal departments in area of expertise.
  • Operation of Motor Vehicle.
  • Provides training/mentoring and orientation to Safety Management Consultants and others with in the department.
  • Provides Industrial Hygiene services for policyholders of a non-complex nature (noise, dusts, vapors, ergonomics).
  • Serves as Program Account Manager/Liaison for program accounts, evaluates loss trends, develops comprehensive service plans for the program, monitors and directs service delivery of other consultants servicing those program accounts.
  • Services a greater part of the larger, more complex, high loss ratio and multi-location accounts.
  • Manages special projects.

SKILLS, EDUCATION AND EXPERIENCE (Senior Safety Management Consultant)

  • A Bachelor’s degree or equivalent work experience in ergonomics, safety management, safety engineering, or related field is required.
  • Minimum 5-7 years of Loss Control consultation experience, preferably with a major commercial carrier.
  • Professional certification within safety or insurance field required. For example:
    • Certified Safety Professional (CSP)
    • Industrial Hygienist (CIH)
    • Associate in Risk Management (ARM)
    • Professional Engineer (PE)
    • Chartered Property and Causality Underwriter (CPCU)
  • Demonstrates specific technical/industry expertise through knowledge, education or application.
  • Advanced knowledge and ability to interpret health and safety issues and standards/guidelines such as OSHA, NFPA, DOT, NIOSH, ANSI, etc.
  • Solid computer skills (including Word, Excel, Powerpoint, and Outlook).
  • Knowledge of health and safety issues, in general, and OSHA standards.
  • High level of independence and organization.
  • Strong interpersonal skills.
  • Excellent verbal and written communication skills.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results
  • Personal Leadership
  • Teamwork and Communication
  • Service and Sales Excellence

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. Physical condition may require use of respiratory equipment. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

This position works from home office and is a field position. Limited exposure to chemical, noise, and dust during assessments. The environment may vary daily and is contingent on the policyholder being visited.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

 

Chesapeake Employers’ Insurance Company is an Equal Opportunity Employer. All job offers are contingent upon the successful completion of a background check and drug screening.