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People. It's all about people. Family. Neighbors. Friends. Peers. Keeping people safe at work is our top priority.

When you're a part of the Chesapeake Employers family, your contributions will impact the lives of working people all across Maryland. We believe in treating people with the respect, care, and dignity they deserve. If you would like to work for an organization that strives to do the right thing for its customers, employees, and communities, consider joining Chesapeake Employers and growing your career with Maryland's largest writer of workers' compensation insurance.

Proudly serving Maryland

Chesapeake Employers has been providing workers' compensation to the State of Maryland and its businesses since 1914.

What We Offer

If you want to grow your skills and be a part of a caring organization that promotes work-life balance and is meeting the challenges of an evolving industry, then Chesapeake Employers is the place for you.

  • Health, dental, and vision insurance plans
  • Employer-paid disability coverage
  • Competitive compensation & bonus program
  • Paid time off and holidays
  • 401k plan with discretionary contribution
  • Volunteering during work hours
  • Career paths & opportunities for advancement
  • Professional development and certifications
  • Education incentives & tuition reimbursement
  • Wellness & employee assistance programs

Open Positions

Information Technology

DUTIES AND RESPONSIBILITIES

  • Manages the processing of incoming calls to the Help Desk Service Level Agreements to ensure courteous, timely, and effective resolution of end user issues, in accordance with departmental policies and procedures.
  • Maintain High customer satisfaction levels.
  • Analyzes performance of Help Desk activities and documented resolutions, tracks and analyzes trends in Help Desk requests and generates statistical reports to identify problem areas.
  • Provides direct personnel management with the assistance of Human Resources.
  • Prepares operational expenditure statements, purchase requests.
  • Acts as a liaison between department and vendors, monitors inventory levels and procures equipment and resources as necessary, assists the Systems team with procurement as needed.
  • Ensures inventory is kept up to date in the ServiceDesk as well as configuration management database to associate equipment, licensing, and applications to users as well as user sign off form library.
  • Monitors and prioritizes day-to-day tasks, ad hoc service requests, and project-oriented tasks in terms of help desk, computer operations, printer supplies and maintenance, and copy center functions.
  • Provides higher level technical support to senior technical personnel on complex issues as well as escalation management.
  • Ensures the timely, efficient, and accurate processing, printing, verification, and distribution of the nightly batch operations.
  • Ensures monitoring of processing/operations for error free operations procedures and the completion and verification of all nightly tape and disk backup routines.
  • Ensures deployment management process and reviews on various access logs.
  • Coordinates and/or performs hands-on fixes at the desktop level.
  • Assists with development, implementation, and maintenance of helpdesk/operations documentation and end user FAQ and knowledgebase guides.
  • Supports the company’s strategies and departmental goals through accomplishing tasks as assigned.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor’s Degree in a related IT field.
  • 4-8+ years’ experience with an IT function (process).
  • 8+ years of experience in an IT related function if you possess no Bachelor’s Degree.
  • 0-2 years’ experience leading projects / resources.
  • Knowledge of business theory, business processes, management, budgeting, and business office operations.
  • Understanding of the organization’s goals and objectives.
  • Ability to apply IT in solving problems.
  • Awareness of human resource management principles, practices, and procedures.
  • Strong leadership skills.
  • Excellent written, oral, and interpersonal communication skills.
  • Ability to conduct and direct research into IT issues and products.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self-motivated, self-directed, and attentive to detail.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.

POSITIONAL COMPETENCIES

  • Pursuing Excellence
  • Making a Difference
  • Leadership Presence
  • Developing People
  • Maintaining Focus and Accountability
  • Strategic Initiative

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment. The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

SIU

POSITION SUMMARY

Investigates components of claims, premium avoidance, and collections submitted to Chesapeake Employers by means of developing factual information to ensure the propriety of claims benefits, or assists in case development for legal actions in instances of impropriety.

DUTIES AND RESPONSIBILITIES

  • Manage and control all activity involving investigative cases assigned for premium avoidance, collections, or claims.
  • Investigate suspected/reported incidents of fraudulent activity/premium avoidance on the part of claimants, policyholders, vendors, and agents and/or any other individual/entity conducting business with Chesapeake Employers by obtaining and reviewing documents and other information for completing a Premium Avoidance Audit/Claims Investigation.
  • Independently examine and evaluate internal documentation for validation and decision making on claims, underwriting or premium avoidance files.
  • Independently formulate and implement adaptive investigation action and payment plans through the course of a claim, fraud, or premium avoidance file’s life.
  • Conduct professional interviews of investigation targets, victims and witnesses.
  • Independently review and evaluate financial documents pertaining to active case files.
  • Independently review and evaluate court documents pertaining to active case files.
  • Testify in court as an expert witness on active case files.
  • Act as Professional liaison with Chesapeake Employers’ business partners, other insurance carriers, law enforcement, and state administrative agencies as pertains to active investigations.
  • Conduct training in the capacity of an expert in fraud examination.

SKILLS, EDUCATION AND EXPERIENCE

  • Bachelor's Degree required
  • 2-4 years experience in workers compensation insurance
  • Proficient in Microsoft office products
  • Basic PC skills required. Knowledge of data base research
  • Ability to work in a fast-paced, time sensitive, quality driven environment
  • Valid driver's license with good driving record

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results  
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required which include, close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office Environment.  The noise level is usually moderate.  Some travel is required.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

Underwriting

POSITION SUMMARY

This position provides direct assistance and support to the underwriting department, our agents, policyholders, and Chesapeake Employers’ personnel while striving to accomplish business unit goals and strategic initiatives. Produce, analyze and disseminate data in accordance with company guidelines and standards.

DUTIES AND RESPONSIBILITIES

  • Gathers and enters applicant information for acceptability into various underwriting programs or prepare account information for referral.
  • Respond to customer requests for Certificates of Insurance, cancellations, endorsements, loss runs, and copies of policies.
  • Process and deliver Other States transactions.
  • Identify and meet the needs of customers by providing superior customer service while serving as a resource for the Underwriting Department.
  • Process filings to the Department of Labor.
  • Provide general clerical and administrative support to the department as required.
  • Accountable for premium and service objectives as established in company/department business plans.
  • Process simple policy transactions in accordance with authority.
  • Enter data quality corrections.
  • Respond to customer billing inquiries.

SKILLS, EDUCATION AND EXPERIENCE

  • 1-3 years’ experience in a P/C insurance environment.
  • Workers’ Compensation claim or underwriting experience preferred.
  • High school degree or AA degree or equivalent insurance industry experience.
  • Basic PC skills required.
  • Good written and oral communication skills.
  • Superior customer service energy.
  • Bilingual skills preferred.

POSITIONAL COMPETENCIES

  • Bias for Action
  • Knowledge Sharing
  • Deliver Results  
  • Service and Sales Excellence
  • Personal Leadership
  • Teamwork and Communication

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus.

WORK ENVIRONMENT

Office environment. The noise level is usually moderate.

Interested in joining the Chesapeake Employers family? Click the button below to get started.

Chesapeake Employers’ Insurance Company is an Equal Opportunity Employer. All job offers are contingent upon the successful completion of a background check and drug screening.