As of 9/1/2021, payments made will automatically apply to any outstanding debt on previous policy terms first. To make a payment for the current term, users will first be required to satisfy any previous term balance. For additional information, read our news release. Please call our Contact Center at 410-494-2000 or 1-800-264-4943 if further assistance is needed.
Frequently Visited Areas
We've created an integrated team of health and claims professionals to help administer all State of Maryland claims. Our in-house doctors, nurses, and medical specialists work side-by-side with experienced claims professionals to ensure medical treatment is swift, thorough, and appropriate.
State of Maryland users must receive approval for an IWIF online account and coordinate their request through their State Agency Risk Manager or their designated IWIF contact. State of Maryland Agency Risk Managers or designated IWIF contacts should contact their assigned SERMA Risk Management Consultant or Contact Us to obtain a username and password for approved agency personnel. Once you have an account, you will have access to all of our online services:
Query a Claim
Report an Injury
Query a FROI
Safety Center
Claims Data Reports
Webinars
Pivot Occupational Health (formerly WorkPro) is now providing occupational medical services for the State of Maryland.
Pivot provides occupational medical services and a State Medical Director for State of Maryland employees. IWIF continues to be the third-party administrator of workers' compensation benefits for the State of Maryland.
For more information, consult the Frequently Asked Questions (FAQs) prepared by the Maryland Department of Budget and Management (DBM).
Visit the Maryland Department of Budget Management's website to learn more about Accident Leave.